Nina brings a wealth of experience and expertise to our team as our dedicated Care Quality Commission (CQC) Coordinator. With a strong background in administration, Nina plays a pivotal role in supporting the Director to ensure that our organisation meets and exceeds the stringent standards set by the Care Quality Commission.

As our CQC Coordinator, Nina is responsible for overseeing all aspects of CQC compliance, from conducting internal audits and assessments to liaising with colleagues to implement best practices and continuously improve our standards of care.

In addition to her regulatory responsibilities, Nina is involved in other aspects of the business including administration support, marketing, and the production of clinical reports. She is dedicated to providing excellent customer service off-site, ensuring that patients and their families receive the support and assistance they need, even beyond our facilities. Whether addressing enquiries, resolving concerns, or providing guidance, Nina goes above and beyond to ensure that every interaction reflects our commitment to exceptional care and service.